Data Driven Business

Web Analytics

Best of 2013

It’s hard to overestimate the importance of getting away. No matter how much you love your work, perspective comes from outside looking in, not inside looking out. Taking a week or two off to worry about cooking risotto, finding an open restaurant on New Year’s Day, watching Duke flame out gloriously in football, or...

Why Your Web Analytics KPIs Are Wrong (And Getting Worse) And How To Fix Them

You’ve heard the refrain time and time again: Multi-platform media consumption is the new normal. Given this reality, businesses need to adapt their strategies – along with how and what they measure – in...

Measuring the Good, the Bad and the Ugly – How to get started with Analytics

I’m often asked where do you start with Analytics? How do you go about doing it? The simplest answer to that question is start with your customers needs and work back from there. To...

eMetrics Summit Interview Series: Brian Melinat

eMetrics Summit Interview Series: Brian Melinat In anticipation of his upcoming conference presentation at the eMetrics Summit Boston, “Analytics of the Future,” we asked Brian Melinat, Social Media Listening Consultant at Dell, a few...

The “Others” Are Coming

As an analyst at a marketing agency I get to monitor web analytics on over 200 websites. It’s great to query data across many sites to run comparative analysis. Recently I created a segment...

Remove the Hype for “Big Data”

As I sit down and reflect on 2012, there are so many things to be excited about in our industry heading into 2013.  The industry continues to rapidly evolve, and 2012 proved to be...